TurnStar automatically responds to negative reviews and sends recovery offers within 24 hours — turning unhappy customers into loyal ones.
“Plumber showed up 2 hours late, left a mess, and charged double what they quoted. Never again.”
“The owner reached out, apologized, and offered a partial refund. Updated my review — they made it right.”
Set it up once, then let TurnStar protect your reputation automatically.
Connect your Google & Yelp profiles. We watch every new review as it happens, day or night.
Our AI sends polished, brand-consistent responses and recovery offers within 24 hours.
See exactly which interventions turned bad reviews around on your contractor dashboard.
Every feature designed to save time and protect the reputation you've built.
Real-time alerts for Google & Yelp reviews across all your locations. Never miss a review again.
Professional response templates customized to your plumbing business. Always sound polished, never generic.
Automatically trigger recovery offers to win back dissatisfied customers before they tell their neighbors.
See which responses lead to review updates or customer callbacks. Know what's actually working.
Simple dashboard built for contractors, not tech people. No training required.
Get notified the moment a new review comes in. Respond fast and show customers you care.
Pick the plan that fits your operation. Upgrade anytime as you grow.
Perfect for small operations
Up to 2 locations
For growing contractors
Unlimited locations
14-day free trial on all plans · No credit card required
“Before TurnStar, one bad review could ruin our week. Now we respond within hours and most customers end up updating their review. Game changer.”
“We went from 3.8 to 4.6 stars on Google in 4 months. The automated recovery offers really work. Our call volume is up 30%.”
“I don't have time to monitor reviews — I'm under sinks all day. TurnStar handles it automatically. Worth every penny.”
Join hundreds of plumbing contractors using TurnStar to turn bad reviews into loyal customers.
Start Free Trial14-day free trial · No credit card required